MC
Melissa C
1 reviews | Active since Jun 2019
17 Sept 2020, 09:20
Upset customer
I purchased an item on the 4th of September and the payment went off my account. I received the item the following week and I'm am happy with my purchase. The only problem I have is that, another payment went off my account for the same item on the 9th of September. I queried this via email on the 11th of September and I'm still waiting for someone to get back to me.
Sent from my Samsung Galaxy smartphone.
Helpful (0)
Replies (2)0
Replies (2)
Futurama's replyOfficial
18 Sept 2020, 12:55Good Day Melissa!
Thank you for the call, I am sure you will be happy to know we have rectified the matter with you and we look forward to having you shop with us again soon!
Have a fantastic Friday and weekend!
Team Futurama
Thank you for the call, I am sure you will be happy to know we have rectified the matter with you and we look forward to having you shop with us again soon!
Have a fantastic Friday and weekend!
Team Futurama
Futurama's reply18 Sept 2020, 12:55
Official
Good Day Melissa!
Thank you for the call, I am sure you will be happy to know we have rectified the matter with you and we look forward to having you shop with us again soon!
Have a fantastic Friday and weekend!
Team Futurama
Thank you for the call, I am sure you will be happy to know we have rectified the matter with you and we look forward to having you shop with us again soon!
Have a fantastic Friday and weekend!
Team Futurama
MC
Melissa C's updateReviewer Update
18 Sept 2020, 13:07Thank you Futurama (Richard Louw) for getting back to me. I am so sorry for blaming you guys when the fault was NOT on your side. Will definitely shop from you guys again in the future. I am a happy customer
MC
Melissa C's update18 Sept 2020, 13:07
Reviewer Update
Thank you Futurama (Richard Louw) for getting back to me. I am so sorry for blaming you guys when the fault was NOT on your side. Will definitely shop from you guys again in the future. I am a happy customer