Unpleasant Online Shopping Experience Ever 2020

This was my first and last time I will buy from Futurama. Poor service, worse communication and they don’t do what they say. I bought stuff on there site, I made sure that it was in stock, paid for it and then got a mail three days later that I must pay more for delivery. I though the stuff was a day or two away from being received. So, I paid the extra fee. It took over a week to get a tracking no out of them. Then I found out that only one items was send. I made numerous calls and send emails. They kept saying that as soon as they get the tracking info, they will send it to me. After another week I realised that the item hasn’t even been shipped and I was expecting it any hour. Well to make a long story short. I’m getting my item today. That is 19 days for delivery when their web site says fast delivery (2-4days). I wouldn’t want to know how long it will take if they say slow delivery. I had a look at my account, and it says that my order is still pending right now. I was wondering how they got any good reviews; might it be because they offer R100 for a good review? I won’t recommend Futurama to anyone. You might wonder why I gave them 2 stars, it’s just because I got what I ordered. DJ