JW
Jolene W

1 reviews | Active since Dec 2016

25 Oct 2017, 09:17

Outstanding, Personalised Service

Richard, the manager is fantastic! I had ordered a product off the website, and phoned to apologise that the description of the product was incorrect. Richard checked to see what I needed from my purchase and then offered an alternative. That alternative was more expensive than my original purchase, but he was able to offer me a discounted price. He kept me up to date with the order as it was being processed, personally, by phoning me himself. Very impressed with Futurama's service and I will definitely be ordering from them again.

0
Replies (2)
Futurama
Futurama's reply25 Oct 2017, 10:06
Official

Thank you so much for the awesome feedback.

We shall pass on your kind words to Richard.

We appreciate you taking the time to share your experience.

Enjoy your new goodies

Kind Regards

Team Futurama

Futurama
Futurama's reply25 Oct 2017, 10:06
Official

Thank you so much for the awesome feedback.

We shall pass on your kind words to Richard.

We appreciate you taking the time to share your experience.

Enjoy your new goodies

Kind Regards

Team Futurama