Order # 27560

Placed an order on Futurama website, i bought 5 items, made payment, received an email stating that there would be additional delivery fee of R360 for the 5 items, i agreed to this and made payment, payment was received and confirmed and items where sent out. When i received my parcel there were only 2 items of the 5. I contacted Futurama and they stated that they had a system issue with the amounts of items. they stated they would either refund me for the items that didn't arrive or i must pay an additional R270 for the 3 items to be delivered. I lose on either of these options, i would have never paid the delivery fee of R360 for only the 2 items, just became too expensive, but was worth it on the 5 items. I then email Futurama stating that because this was their mess they should deliver the items at their cost, since then they are completely ignoring me, i have sent a few follow up mails with no reply.