GC
Gavin C
1 reviews | Active since Jul 2011
19 Jul 2020, 16:33
No web service
This is not about the company in itself but rather the very user unfriendly website. Why havd online store if we have to first check quantity via email? Then wait 3 days for answers! That's like going through a drive through and having to park and go in an collect. Online is meant yo be convenient! Then I had to try about 30 times before I was able to check out. Now I see there is no login details on the site to go track the order or even to see order history and progress!!!! Much better online stores around!!!
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Replies (4)0
Replies (4)
Futurama's replyOfficial
20 Jul 2020, 12:26Good Day Gavin,
Due to the amount of products offered by Futurama (13 000+), we can't keep stock of all items in store, hence the "check stock availability" option. You will receive your tracking number after you have made a purchase as we organise delivery with our couriers.
Team Futurama
Due to the amount of products offered by Futurama (13 000+), we can't keep stock of all items in store, hence the "check stock availability" option. You will receive your tracking number after you have made a purchase as we organise delivery with our couriers.
Team Futurama
Best regards,
Futurama's reply20 Jul 2020, 12:26
Official
Good Day Gavin,
Due to the amount of products offered by Futurama (13 000+), we can't keep stock of all items in store, hence the "check stock availability" option. You will receive your tracking number after you have made a purchase as we organise delivery with our couriers.
Team Futurama
Due to the amount of products offered by Futurama (13 000+), we can't keep stock of all items in store, hence the "check stock availability" option. You will receive your tracking number after you have made a purchase as we organise delivery with our couriers.
Team Futurama
Best regards,
GC
Gavin C's updateReviewer Update
20 Jul 2020, 18:54what a unacceptable answer ....
GC
Gavin C's update20 Jul 2020, 18:54
Reviewer Update
what a unacceptable answer ....
Futurama's replyOfficial
21 Jul 2020, 08:17Good Day Gavin
We would like to clarify our response to you and feel the best way would be to speak directly with you. May we request your contact details in order to hear you out and truly resolve the matter?
We hope we get the opportunity to speak to you.
Team Futurama
We would like to clarify our response to you and feel the best way would be to speak directly with you. May we request your contact details in order to hear you out and truly resolve the matter?
We hope we get the opportunity to speak to you.
Team Futurama
Best regards,
Futurama's reply21 Jul 2020, 08:17
Official
Good Day Gavin
We would like to clarify our response to you and feel the best way would be to speak directly with you. May we request your contact details in order to hear you out and truly resolve the matter?
We hope we get the opportunity to speak to you.
Team Futurama
We would like to clarify our response to you and feel the best way would be to speak directly with you. May we request your contact details in order to hear you out and truly resolve the matter?
We hope we get the opportunity to speak to you.
Team Futurama
Best regards,
GC
Gavin C's updateReviewer Update
22 Jul 2020, 11:41***
GC
Gavin C's update22 Jul 2020, 11:41
Reviewer Update
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