BL
Brent L

1 reviews | Active since Jun 2020

29 Jul 2020, 12:49

No Stock No issue

What a great online experience! I ordered late at night and even though their website clearly informed to check stock availability before ordering I didnt and ordered anyway. The next morning received an email stating what items were out of stock. What was really awesome is they advised me on alternate options. With the help of Jason who called me I managed to get almost everything I needed. Within a few hours the balance was refunded directly into my account without a single fee be added. Jason and his team are super professional and have superb client relations. Not easy to find in the world of online shopping. Well done Jason and his team you have just made me a lifetime client!!!

0
Replies (2)
Futurama
Futurama's reply29 Jul 2020, 16:53
Official
Thank you for the INCREDIBLE review Brent! 

We can not express how much we appreciate your understanding of our online ordering process and although we encourage the "check stock availability" option, we are also open to customers calling us if they do not want a short wait for an email. 
 
Futurama
Futurama's reply29 Jul 2020, 16:53
Official
We will let Jason know of his stellar work and we are proud to say you can expect the same service from our entire team! 

Futurama would like to thank you once again Brent and we hope you enjoy all your products! 

We hope you enjoy the rest of your week!

Team Futurama