1 reviews | Active since Apr 2021
Mr unhappy
Not happy at all. Im a patient person. But if no one answers you and you send emails im not happy. I made an immediate payment to get the prosess going quick. I can wait for you to send stuff. This is now the 5 th business day. Still no responce. I will not buy anything from you again. I want my monies paid back to me. I want to order some place else. Check your info email. I want my money back. People order things to get it send asap. I will not recieve the thing i have ordered before the weekend i needed this last week already. Dont ADVERTISE THINGS YOU DONT STOCK AND YOU CANT ANSWER AN EMAILS ASKING INFO ON WHEN IT MIGHT BE SEND OFF. I asked about the product got a responce you do not stock it but your suppliers have stock. Okay fine with that. Got told go ahead and order. But i did order then already. If someone advertise something it means they have it. Not have to run around looking for stock. Takealot have the product but was more expensive but now i know rather to go do business with takealot as they atleast do deliver.
Our sincere apologies for your experience at Futurama. We have noted your complaint and will do our best to assist you. We take all our complaints very seriously and do try to ensure that all our customers receive the best service possible.
With regard to your complaint, we have notified our customers on our website and Facebook pages that we are currently in the process of upgrading our stock management and telecom systems, this means that our website may be showing inaccurate stock levels. We understand that this can be an incredibly frustrating experience for some of our customers. We are working on the issue and will hopefully be back up and running as soon as possible! We apologise again for your experience and will try our best to rectify the situation.
Our sincere apologies for your experience at Futurama. We have noted your complaint and will do our best to assist you. We take all our complaints very seriously and do try to ensure that all our customers receive the best service possible.
With regard to your complaint, we have notified our customers on our website and Facebook pages that we are currently in the process of upgrading our stock management and telecom systems, this means that our website may be showing inaccurate stock levels. We understand that this can be an incredibly frustrating experience for some of our customers. We are working on the issue and will hopefully be back up and running as soon as possible! We apologise again for your experience and will try our best to rectify the situation.