DH
Donavin H
1 reviews | Active since Aug 2015
10 Oct 2019, 12:57
Futurama - backwards
Placed an order after checking they had stock & asking for transport cost. Emailed proof of payment. Called to double check & confirm order & payment were on track. 4 days later they have not even processed the order. Then I get excuses & blamed for their incompetence.
Helpful (0)
Replies (2)0
Replies (2)
Futurama's replyOfficial
10 Oct 2019, 15:48Hi Donavin,
Our deepest apologies for the frustrations.
Thank you for sharing your experience with us.
Your case has been studied, and we have implemented steps to insure this won't happen again in the future.
Regards
Futurama team.
Our deepest apologies for the frustrations.
Thank you for sharing your experience with us.
Your case has been studied, and we have implemented steps to insure this won't happen again in the future.
Regards
Futurama team.
Best regards,
Futurama's reply10 Oct 2019, 15:48
Official
Hi Donavin,
Our deepest apologies for the frustrations.
Thank you for sharing your experience with us.
Your case has been studied, and we have implemented steps to insure this won't happen again in the future.
Regards
Futurama team.
Our deepest apologies for the frustrations.
Thank you for sharing your experience with us.
Your case has been studied, and we have implemented steps to insure this won't happen again in the future.
Regards
Futurama team.
Best regards,
DH
Donavin H's updateReviewer Update
10 Oct 2019, 16:25Thank you to Futurama for fixing the problem & making a miracle happen to get the product to me.
DH
Donavin H's update10 Oct 2019, 16:25
Reviewer Update
Thank you to Futurama for fixing the problem & making a miracle happen to get the product to me.