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Nicole R

1 reviews | Active since Jan 2018

26 Jan 2018, 13:46

Excellent service, customer care and going the extra mile!

One of the best customer care ever received in South Africa, especially from Wayne. The staff is very friendly and knowledgeable about all the products they stock. When my product was out of stock, they provided me with the new better version at no extra cost because of the inconvenience of waiting an extra week or two. On returning the product, again they were super friendly and had no problem on us returning it; they made it an effortless process. Wayne helped to select another product and again the knowledge and service was wonderful. Both products ordered had the most competitive price. Would definitely recommend Futurama!!

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Replies (1)
Futurama
Futurama's reply29 Jan 2018, 14:55
Official

Hi,

Thank you for the kind words, we will pass on the praise to everyone involved in the order.

We are glad you had an effortless experience with us, and appreciate the positive feedback.

Regards

Futurama Team