MB
Massimo B
1 reviews | Active since May 2011
05 Dec 2020, 00:35
Delivery delay
Ordered an item, I needed urgently, on the 30th November. item in stock and delivery on the 4th December. The 4th December I called Futurama to find out that the delivery was delayed to the next week. If this is the future it does not look good!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Futurama's replyOfficial
14 Dec 2020, 09:58Good Day Massimo
Thank you for the review.
We would like to apologise for the delay in your product, the courier service we use was backlogged with Black Friday orders and due to this our original date for delivery was changed. We hope you understand this was out of our control as we informed you and we hope that our friendly customer service will have you try our service once more.
Thank you for all you understanding Massimo and we hope you have a good week ahead.
Team Futurama
Thank you for the review.
We would like to apologise for the delay in your product, the courier service we use was backlogged with Black Friday orders and due to this our original date for delivery was changed. We hope you understand this was out of our control as we informed you and we hope that our friendly customer service will have you try our service once more.
Thank you for all you understanding Massimo and we hope you have a good week ahead.
Team Futurama
Futurama's reply14 Dec 2020, 09:58
Official
Good Day Massimo
Thank you for the review.
We would like to apologise for the delay in your product, the courier service we use was backlogged with Black Friday orders and due to this our original date for delivery was changed. We hope you understand this was out of our control as we informed you and we hope that our friendly customer service will have you try our service once more.
Thank you for all you understanding Massimo and we hope you have a good week ahead.
Team Futurama
Thank you for the review.
We would like to apologise for the delay in your product, the courier service we use was backlogged with Black Friday orders and due to this our original date for delivery was changed. We hope you understand this was out of our control as we informed you and we hope that our friendly customer service will have you try our service once more.
Thank you for all you understanding Massimo and we hope you have a good week ahead.
Team Futurama
MB
Massimo B's updateReviewer Update
17 Dec 2020, 00:01Thanks for the answer and for the quick refund. Will give another try.
MB
Massimo B's update17 Dec 2020, 00:01
Reviewer Update
Thanks for the answer and for the quick refund. Will give another try.