OA
Orali A
1 reviews | Active since Aug 2015
08 Feb 2022, 18:22
Best Customer service, ever
High fives - best customer service experience I've had with retail in South Africa, ever Ordered item online When it arrived there was a pricing discrepancy. I sent an email on 1 Feb - after office hours. Received an email at 8:21 the next morning - from a real person not and automated reply By 11:48 the refund was processed and I received an email with the info Hope the rest of the industry take note
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Futurama's replyOfficial
09 Feb 2022, 08:38Hi Orali
Thank you so much for your review.
Customer service is our main priority at Futurama and we are so happy to hear that you appreciated our efforts.
We look forward to doing business with you again in the Future.
Kind Regards
Team Futurama
Thank you so much for your review.
Customer service is our main priority at Futurama and we are so happy to hear that you appreciated our efforts.
We look forward to doing business with you again in the Future.
Kind Regards
Team Futurama
Futurama's reply09 Feb 2022, 08:38
Official
Hi Orali
Thank you so much for your review.
Customer service is our main priority at Futurama and we are so happy to hear that you appreciated our efforts.
We look forward to doing business with you again in the Future.
Kind Regards
Team Futurama
Thank you so much for your review.
Customer service is our main priority at Futurama and we are so happy to hear that you appreciated our efforts.
We look forward to doing business with you again in the Future.
Kind Regards
Team Futurama