Worst company I have ever dealt with !!!!!!

<p>I have never in my life had so many problems dealing with a company as what I have had in the last 7 month Furnmart.</p> <p> </p> <p>They do not get back to a person when you make an enquiry and their service is pathetic.</p> <p> </p> <p>When we bought a fridge and a children's double bunk bed in March this year the total amount repayable was just over R6000.</p> <p> </p> <p>With issues in regards to the double bunk bed, we fell behind on payment as we refused to pay until they replaced the floor demo they sent us with a proper bed as the floor demo broke within days after installation. They took 3 months and only after we threatened with non payment, laid complaints and wrote a complaint on hello peter did they resond.</p> <p> </p> <p>So we know that we are behind and we are trying to make up the payments. The problem is that the last time we went to pay our total repayment already stood at over R8000.</p> <p> </p> <p>How is this possible ?</p> <p> </p> <p>When you buy something on credit the total repayment includes interest and you have a fixed payment for each month for a certain amount of months? How can that amount increase ? That is *******!!!!!!!!!!</p> <p> </p> <p>And best of all, their service is so pathetic that when you ask them for a copy of the agreement ( which they convienently never give the customers ) they ignore you and when you contact head office and ask for a full statement and explaination as to why the repayment amount is so high, they ignore you.</p> <p> </p> <p>All this while they still try to take off the debit order 2 to 3 times a month causing the customers to pay extra bank charges because they have to reverse the debit orders the whole time.</p> <p> </p> <p>This is truely one of the worst companies to have ever been established in SOuth Africa and I would not recommend them to anyone .</p> <p> </p> <p>If someone from Head Office does not contact us ASAP with answers and allthe documentation we requested we will have to take this matter to a legal proffesional to help sort out this matter.</p> <p> </p> <p>I refuse to pay so much extra for something that was agreed on a fixed amount. It is ******* to charge someone so much more on a fixed credit agreement.</p> <p> </p> <p>Very ticked off !!!</p> <p>Daniel</p>