NPS Score
0
Recommended: Likely
Dec '25 - Nov '26
Frequently Asked Questions About Furnmart South Africa
How is Furnmart South Africa rated on Hellopeter?
Hellopeter has tracked Furnmart South Africa across 59 reviews. Furnmart South Africa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Furnmart South Africa? Write a review to help others decide.
Recent reviews (7)
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Share Your Experience1 reviews | Active since Mar 2026
Furnmart kathu branc...
Furnmart kathu branch in the Northern Cape the manager and credit manager treat some of they workers very bad..I had to resign because they worked against me..They very manipulative and the regional doesn't see through them
1 reviews | Active since Mar 2026
Furnmart kathu branc...
Furnmart kathu branch in the Northern Cape the manager and credit manager treat some of they workers very bad..I had to resign because they worked against me..They very manipulative and the regional doesn't see through them
1 reviews | Active since May 2026
Dissatisfied with staff
Not good service manner of speaking with clients and threats you on how they gonna get their stuff if you can't pay for the month want too make payment arrangements deu too unseen circumstances so they don't have manners those staff members I'm disappointed at them
1 reviews | Active since May 2026
Dissatisfied with staff
Not good service manner of speaking with clients and threats you on how they gonna get their stuff if you can't pay for the month want too make payment arrangements deu too unseen circumstances so they don't have manners those staff members I'm disappointed at them
1 reviews | Active since Jun 2020
Poor Customer Management@ FurnMart
We took a washing machine from Lephalale branch, and paid deposit as agreed. However I missed the first installment and arranged to pay later, and when I made contacts with the store on the 17th, the store says I should pay double the instalment, the other instalment I must pay in advance since I did not pay on time in the previous month. How, I explained that I only want to pay the previous instalment and by month end I will come to pay the current instalment, they refused and threatened to come take the machine. This store lacks professionalism, probably from the Branch to their HQ, because I call their head office, and one lady who said she was assisting she said to me, there is nothing they can do, I must go pay that double instalments. She told me how my education should work for me and Lephalale Store manager one day called me and told me she will come fetch me from work. I do not believe they NCR registered based on their staff conducts.
1 reviews | Active since Jun 2020
Poor Customer Management@ FurnMart
We took a washing machine from Lephalale branch, and paid deposit as agreed. However I missed the first installment and arranged to pay later, and when I made contacts with the store on the 17th, the store says I should pay double the instalment, the other instalment I must pay in advance since I did not pay on time in the previous month. How, I explained that I only want to pay the previous instalment and by month end I will come to pay the current instalment, they refused and threatened to come take the machine. This store lacks professionalism, probably from the Branch to their HQ, because I call their head office, and one lady who said she was assisting she said to me, there is nothing they can do, I must go pay that double instalments. She told me how my education should work for me and Lephalale Store manager one day called me and told me she will come fetch me from work. I do not believe they NCR registered based on their staff conducts.
1 reviews | Active since Feb 2024
Furnmart thohoyandou don't respect costumers
Insulted by furnmart bosses , I received a visit from furnmart today, I have never been embarrassed like today, unfortunately I didn't get the names but I know the faces, I go out to talk to them. They did not even greet or answer my greetings, I then asked the lady on passenger sit to come out so we can talk, but she refused, she said she is afraid of dogs, I then told her it's very hot today and you can see I have a baby on my hands, I can't stand and talk under the sun. She said she rather talk, where she is. She has this attitude of disrespect, she was loud, telling me I owe the shop, I explain that I have not been working since November, I can't even make ends meet, I am struggling. She was getting furious and shouting, telling me that I should give her money or bring out the washing machine. I told her I cannot do that. I rather wait to get money, but she was not even listening, I told her I explain to the lady who called me last week that I will find something before the 11th and pay. She told me that that person has no power over her and her boss whose on the car,I should have asked for agreement,I have not been told about that,i told her I don't have money to pay right now. She told me she will take the washing machine, I told her she cannot, then the man on the driver sit said she will show me that he will take that machine, weather I like it or not. I was angry too, and I told them my washing machine is not going anywhere.and I was being charged for insurance each month,so I will review the contract.I was paying when I can, and I know I should pay but being embarrassed and verbal insulted was not on my expectations, as if they have come to prove a point so that , my neighbors and people on the street can hear and see them, show off that I have a debt with
1 reviews | Active since Feb 2024
Furnmart thohoyandou don't respect costumers
Insulted by furnmart bosses , I received a visit from furnmart today, I have never been embarrassed like today, unfortunately I didn't get the names but I know the faces, I go out to talk to them. They did not even greet or answer my greetings, I then asked the lady on passenger sit to come out so we can talk, but she refused, she said she is afraid of dogs, I then told her it's very hot today and you can see I have a baby on my hands, I can't stand and talk under the sun. She said she rather talk, where she is. She has this attitude of disrespect, she was loud, telling me I owe the shop, I explain that I have not been working since November, I can't even make ends meet, I am struggling. She was getting furious and shouting, telling me that I should give her money or bring out the washing machine. I told her I cannot do that. I rather wait to get money, but she was not even listening, I told her I explain to the lady who called me last week that I will find something before the 11th and pay. She told me that that person has no power over her and her boss whose on the car,I should have asked for agreement,I have not been told about that,i told her I don't have money to pay right now. She told me she will take the washing machine, I told her she cannot, then the man on the driver sit said she will show me that he will take that machine, weather I like it or not. I was angry too, and I told them my washing machine is not going anywhere.and I was being charged for insurance each month,so I will review the contract.I was paying when I can, and I know I should pay but being embarrassed and verbal insulted was not on my expectations, as if they have come to prove a point so that , my neighbors and people on the street can hear and see them, show off that I have a debt with
1 reviews | Active since Oct 2019
Furnmart Nelspruit Branch
Wonderful in Nelspruit - my first time every buying from you guys and I have to say I had amazing service from the shop and its employees as well as the delivery. They were so helpful, fast and friendly. Found the perfect lounge suit for me, even though there was no stock at their shop, they made a plan and it was delivered in 3 days. Their driver also unwrapped and put it all together for me including installing the suits feet etc. I will always be using Furnmart going forward, I am super impressed.
1 reviews | Active since Oct 2019
Furnmart Nelspruit Branch
Wonderful in Nelspruit - my first time every buying from you guys and I have to say I had amazing service from the shop and its employees as well as the delivery. They were so helpful, fast and friendly. Found the perfect lounge suit for me, even though there was no stock at their shop, they made a plan and it was delivered in 3 days. Their driver also unwrapped and put it all together for me including installing the suits feet etc. I will always be using Furnmart going forward, I am super impressed.