RM
Rendani M

1 reviews | Active since Jun 2016

14 Oct 2021, 09:57

Buy at Furnmart or be added as an alternative, you will regret

The mistake I made was the fact that I hired someone and confirm that the lady is working for me. Now when the person I hired is no longer paying am harassed by phone calls. I have in variuos occasions informed the caller that I don't stay with the person and that they should stop calling me and I was told that my number will not be removed because I was used as an alternative. The level of disrespect that I went through on the call today was out of this world and I was dared to even write a review on hello Peter as I do. This remind me of the experience that the other lady that I hired before went through when she paid premiums for a cover of the items that was never fixed when it was damaged, all that happened was a promise that never materialise for the past two years. I was forgetting about it and because of the call I received from a store where the lady took items, I have no choice but to approach the ombudsman on behalf of the first lady whom you ****** her of her hard earned money by charging her insurance premiums but failing to deliver. I also humbly request that my contact be removed from you database, failing which I will also approach DMASA to assist as I can not take the disrespect from your employees.

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Replies (1)
Furnmart South Africa
Furnmart South Africa's reply14 Oct 2021, 11:32
Official
Good day, 

Please accept our apologies for the inconvenience that has been caused, 
We will do our best to assist where possible. 

Kindly could you assist in telling us at which branch the Customer has bought her goods from?
 
Thank you.