Bad customer service I've ever met

Item: Furnmart South Africa
Rating: 1
Author: Avhavhdzani L

I bought lounge suite at 10/2019 and in January the lounge suite started to damaged then I went to the store and report the matter in January then they promise to come and check, they did not come then I went again they come and took the sofas they promise to bring them back within a week up until now they haven't and when I went to store they keep postponing, please can I get my money back coz I bought them cash

Helpful (0)

Replies (4)

Furnmart South Africa's replyOfficial

23 Oct 2020, 11:11

Good day, Apologies for the service you have received. We do our best to assist customers. Please can you advise at which Furnmart branch you purchased your lounge suite. Also please supply us with your full names and contact number. Thank you.

Furnmart South Africa's reply23 Oct 2020, 11:11

Official

Avhavhdzani L's updateReviewer Update

23 Oct 2020, 12:54

I purchased it furnmart Thohoyandou branch
My name is Lalamani Avhavhudzani my contact number ***

Avhavhdzani L's update23 Oct 2020, 12:54

Reviewer Update

I purchased it furnmart Thohoyandou branch
My name is Lalamani Avhavhudzani my contact number ***

Furnmart South Africa's replyOfficial

23 Oct 2020, 13:06

Thank you for your details - we will send it on to the relevant so that your complaint can be resolved.
Kind regards.

Furnmart South Africa's reply23 Oct 2020, 13:06

Official

Thank you for your details - we will send it on to the relevant so that your complaint can be resolved.
Kind regards.

Avhavhdzani L's updateReviewer Update

23 Oct 2020, 13:21

Okay I will be waiting please it's been long

Avhavhdzani L's update23 Oct 2020, 13:21

Reviewer Update

Okay I will be waiting please it's been long