Worst customer service ever

I honestly don’t know if I’ve been ****med or not. I purchased bedside pedestals during the Black Friday sale, and to this day, I still haven’t received my order (#FS449378).

The company hasn’t proactively communicated with me at all, I only get vague updates after I follow up myself, and even then, the response is always just it’s not ready. I asked for a specific date, and was told 2–4 weeks. That was back in February.

On 6 March, I received an email from Shaydon stating there were delays and asking me to let them know if I wanted the Managing Director to call and explain. Honestly, after months of waiting, I shouldn't have to ask for a courtesy call; they should’ve reached out without being prompted.

On 23 April, I followed up again and was told the order would be delivered on 29 April. It’s now 7 May, no delivery, no update, no phone call.

This has been the worst customer service I’ve ever experienced. I will never do business with this company again, and I strongly urge others to be cautious before placing any orders with them.