Based on recent customer reviews, Furniturespot has left customers deeply frustrated, with paid orders for couches, beds, pedestals and TV cabinets going undelivered for months. Shoppers describe unanswered calls, ignored emails, shifting delivery dates and refunds that were promised but never paid. Several report the business premises found abandoned, the website offline and a CIPC search showing voluntary liquidation, prompting Consumer Ombud complaints. A few noted attractive craftsmanship and initially polite, responsive sales staff, but quality defects and after-sales failures overshadowed those positives.
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Furniturespot
What do customers say about Furniturespot?
Based on recent customer reviews, Furniturespot has left customers deeply frustrated, with paid orders for couches, beds, pedestals and TV cabinets going undelivered for months. Shoppers describe unanswered calls, ignored emails, shifting delivery dates and refunds that were promised but never paid. Several report the business premises found abandoned, the website offline and a CIPC search showing voluntary liquidation, prompting Consumer Ombud complaints. A few noted attractive craftsmanship and initially polite, responsive sales staff, but quality defects and after-sales failures overshadowed those positives.
Is Furniturespot trustworthy?
Furniturespot has a TrustIndex of 1.8 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Furniturespot across 97 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2025
I never received my goods I was ****med R6*** December
I never received my goods I was ****med R6*** December
1 reviews | Active since Aug 2025
I never received my goods I was ****med R6*** December
I never received my goods I was ****med R6*** December
1 reviews | Active since Aug 2021
Timothy Michael's Furniturespot
⚠️ Warning to potential customers ⚠️ We paid R3,000 for furniture that was never delivered. After receiving no meaningful communication, my wife drove to the business premises to try and resolve the matter, only to discover that the store had already closed. Other tenants in the office park confirmed the owner is Timothy Michael, but were unwilling to provide contact details. What makes this situation even more concerning is that the company continued accepting customer payments despite apparently no longer operating. The website has since been shut down, and we have received neither our furniture nor a refund. If the business was closing, why were customer payments still being accepted? At the very least, customers deserved clear communication and refunds for undelivered orders. We have been left R3,000 out of pocket with no product, no refund, and no explanation. Until this matter is resolved, I would strongly advise potential customers to exercise extreme caution.
1 reviews | Active since Aug 2021
Timothy Michael's Furniturespot
⚠️ Warning to potential customers ⚠️ We paid R3,000 for furniture that was never delivered. After receiving no meaningful communication, my wife drove to the business premises to try and resolve the matter, only to discover that the store had already closed. Other tenants in the office park confirmed the owner is Timothy Michael, but were unwilling to provide contact details. What makes this situation even more concerning is that the company continued accepting customer payments despite apparently no longer operating. The website has since been shut down, and we have received neither our furniture nor a refund. If the business was closing, why were customer payments still being accepted? At the very least, customers deserved clear communication and refunds for undelivered orders. We have been left R3,000 out of pocket with no product, no refund, and no explanation. Until this matter is resolved, I would strongly advise potential customers to exercise extreme caution.
1 reviews | Active since Aug 2016
Furniture Spot in Kramerville is a **** furniture store
I bought a coffee table from Furniture spot on the 25th March it’s not May 23 haven’t received the coffee table I’ve called them .The phone just ring no answer,Emailed them nothing .Their website doesn’t exist anymore .Its sad that people can **** us our hard earned money in such inflation mind you I’ve been calling them everyday nothing
1 reviews | Active since Aug 2016
Furniture Spot in Kramerville is a **** furniture store
I bought a coffee table from Furniture spot on the 25th March it’s not May 23 haven’t received the coffee table I’ve called them .The phone just ring no answer,Emailed them nothing .Their website doesn’t exist anymore .Its sad that people can **** us our hard earned money in such inflation mind you I’ve been calling them everyday nothing
1 reviews | Active since Jul 2011
Furniturespot in liquidation
I ordered furniture pieces to the value of over R5000 back in March. They were never delivered. For those left in the dark, I conducted a CIPC enterprise search after visiting the physical premises today and finding it abandoned. The company is in voluntary liquidation.
1 reviews | Active since Jul 2011
Furniturespot in liquidation
I ordered furniture pieces to the value of over R5000 back in March. They were never delivered. For those left in the dark, I conducted a CIPC enterprise search after visiting the physical premises today and finding it abandoned. The company is in voluntary liquidation.
1 reviews | Active since May 2026
I paid for 2 couches from Furniture spot online
I paid for 2 couches from Furniture spot online . They never arrived after 8 weeks so I requested a refund. They said credit was passed but a month later no refund and no response at all from the many emails sent. Has anyone else managed to get a refund and if so how ?? Desray Booysen
1 reviews | Active since May 2026
I paid for 2 couches from Furniture spot online
I paid for 2 couches from Furniture spot online . They never arrived after 8 weeks so I requested a refund. They said credit was passed but a month later no refund and no response at all from the many emails sent. Has anyone else managed to get a refund and if so how ?? Desray Booysen
1 reviews | Active since Oct 2012
Beware of FURNITURESPOT
Beware of an online furniture business operating under the name Furniturespot. We paid for a TV Cabinet on 15th February 2026 - three months later and we haven't received it. Initially they were professional and responsive; we got messages of the cabinet being on back order. They even offered us a 25% discount on a next piece!!! Now they are not contactable in any way - not by any of the phone numbers, WhatsApp, or their email address. PLEASE also READ FACEBOOK REVIEWS before you consider buying from them - there are many more people who's money has been taken without delivery of the furniture. They certainly are not legit.
1 reviews | Active since Oct 2012
Beware of FURNITURESPOT
Beware of an online furniture business operating under the name Furniturespot. We paid for a TV Cabinet on 15th February 2026 - three months later and we haven't received it. Initially they were professional and responsive; we got messages of the cabinet being on back order. They even offered us a 25% discount on a next piece!!! Now they are not contactable in any way - not by any of the phone numbers, WhatsApp, or their email address. PLEASE also READ FACEBOOK REVIEWS before you consider buying from them - there are many more people who's money has been taken without delivery of the furniture. They certainly are not legit.