TV unit grey hairpin

I’m very sad and disappointed with Furniturespot. I bought a tv stand on the 25th of August I then called the following day to hear if they will be able to deliver or I should organise my own transport, they said they will get back to me but they didn’t I called a few days later and they did confirm that they will deliver in a day of two and I paid the delivery fee.

My tv stand was supposed to be delivered on Saturday but it wasn’t as promised, I called on Monday to hear what the problem is and I was assured that by Thursday I will get my tv stand. I’ve been run after then try to find out what the problem is as I haven’t received my tv stand even now. Some lady answered the phone and said to me she’ll call me back in 10modules she still needs to confirm with the courier guys, but she never called me back I called them back again some guy answered and said to me the stand has been handed over to the delivery guys and as promised I will receive it today(Thursday) I asked him to give me the numbers for the courier guys and he said to me he doesn’t have the numbers or he doesn’t know the numbers, something along those lines I just felt defeated after that call, I’m really sad I worked so hard for my money, I don’t even have time to rest and be with my family so that I can get that money and you guys decided to rob me like that and **** me. 😭😭😭