KT
Khotso T
1 reviews | Active since Jul 2020
25 Jul 2020, 09:53
Only good for taking your money. No delivery of product. AVOID AT ALL COSTS
Avoid these guys at all cost. Made me pay upfront for my order and only once you pay do they tell you that your order will take between 4-6 weeks.
Even with that time they still failed to deliver on time and I’m currently still waiting on my order. Not once have they called me to update me I have to be following them around to get news and even then they won’t tell you anything concrete.
Couldn’t even get an apology.
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Replies (3)
Furniturespot's replyOfficial
28 Jul 2020, 14:26Thank you for taking our call yesterday Khotso, Customer satisfaction is our top priority and I am happy to have managed to alleviate your concerns. In response to the above, all delivery time frames are on all our product pages and emails to ensure customers are well informed before their purchase.
Furniturespot's reply28 Jul 2020, 14:26
Official
Thank you for taking our call yesterday Khotso, Customer satisfaction is our top priority and I am happy to have managed to alleviate your concerns. In response to the above, all delivery time frames are on all our product pages and emails to ensure customers are well informed before their purchase.
Furniturespot's replyOfficial
28 Jul 2020, 14:28As explained in our call, we humbly apologize for any frustration caused by the further delay of your item beyond the stipulated 4-6 weeks. As the covid-19 cases have increased in Gauteng, our manufacturers have faced quite a few delays from their paint suppliers as well as staff falling ill.
Furniturespot's reply28 Jul 2020, 14:28
Official
As explained in our call, we humbly apologize for any frustration caused by the further delay of your item beyond the stipulated 4-6 weeks. As the covid-19 cases have increased in Gauteng, our manufacturers have faced quite a few delays from their paint suppliers as well as staff falling ill.
Furniturespot's replyOfficial
28 Jul 2020, 14:31We are doing everything in our power to get things back up to speed as well as keep our customers informed of the progress of this matter. Thank you again for sharing your frustrations with us. We look forward to recovering from this and giving you the excellent service we are proud of!
Furniturespot's reply28 Jul 2020, 14:31
Official
We are doing everything in our power to get things back up to speed as well as keep our customers informed of the progress of this matter. Thank you again for sharing your frustrations with us. We look forward to recovering from this and giving you the excellent service we are proud of!