vL
vuyani L
1 reviews | Active since Jun 2012
27 May 2022, 15:40
Customer Service
Escalated an issue 2 weeks ago and Furniturespot promised to respond within 24hours. 2 weeks later they are still responding. This is related to a King bed I bought and I am not using it because of the 2 supports do not adequately hold and fall down.
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Furniturespot's replyOfficial
27 May 2022, 16:41 Hello Vuyani, on behalf of Furniturespot, we apologize for the delay of not receiving feedback in 24hours as promised. As per the telephone conversation you had this afternoon with one of our colleagues on Friday (27 May 2022), arrangements have been made. We also apologize for any inconvenience that this has caused for you. We strive to provide fast and friendly service to every customer.
Furniturespot's reply27 May 2022, 16:41
Official
Hello Vuyani, on behalf of Furniturespot, we apologize for the delay of not receiving feedback in 24hours as promised. As per the telephone conversation you had this afternoon with one of our colleagues on Friday (27 May 2022), arrangements have been made. We also apologize for any inconvenience that this has caused for you. We strive to provide fast and friendly service to every customer.