RB
Riana B

1 reviews | Active since May 2015

27 Aug 2015, 08:39

Worst service ever

A week ago I sent email to manger Karin to asked if they have stock on office furniture. Never received a response. Then I went in to buy the furniture Elize assisted me. Worst mistake ever. After I chose what I want and paid for the furniture, delivery will take place the next day. I saw pedestal is not on invoice Elize said she will sent new invoice I can pay via internet. Then I received a call they don't have that colour in stock. Saturday after I phoned I was told a chair is damaged, then later I am told 2 chairs are damaged. They will deliver those on Wednesday before 1pm. When I phoned on Wednesday I am told they don't have the chairs from factory as yet. This was after 12pm, the entire morning nobody phoned or explained the situation. Elize never phoned or returned a call. I will definately tell the public out there don't buy anything from this people, and don't ever deal with the sales person Elize. She promise and dont deliver.

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Replies (1)
Furniture Warehouse
Furniture Warehouse's reply27 Aug 2015, 10:09
Official
Hello Rianadeb12,

Thank you for the information. We will investigate the matter and contact you shortly