AM
Aamina M
1 reviews | Active since Feb 2017
23 Jul 2026, 10:11
Worst Utilities Provider!!! They will Rob you!
The worst service provider I have ever experienced in my life! As a resident of 3 years at one of the M&T Properties, I have experienced nothing but endless issues of being over charged, and NO ONE seems to be able to assist me, nor does anyone care. All I hear constantly are excuses, yet there is more than enough proof to show that we are being ****** by the way you are charging us, yet there are other tenants in my block in the same unit set ups (3 Bedrooms) with 2 people in it, that are paying a 3rd of what we are paying. How can 2 people that are barely home be charged R4703,49??? and the tenants across from us downstairs are also 2 people in a 3 bedroom and they paid R1865,98. I have had more than enough now of the daylight *******. And we are not the only unhappy tenants because of FUNGI.
Helpful (0)
Replies (5)0
Replies (5)
Fungi Utilities (Pty) Ltd's replyOfficial
23 Jul 2026, 11:02Good day Ayesha, Aamina
We're sorry to hear that you remain dissatisfied despite the time spent investigating your concerns.
Your query was escalated to both our Support Manager and our Senior Engineer, who both spent significant time reviewing your account and explaining your consumption in detail. Our investigation did not identify any billing errors or evidence of incorrect charges.
While comparing utility costs with other households may seem reasonable, it is unfortunately not a reliable comparison. Utility consumption varies significantly based on individual usage patterns, appliances, heating methods, occupancy, and personal habits, even between identical units.
During our discussion, we explained the factors contributing to your higher consumption and offered guidance on how to reduce future utility costs. However, we understand that this was not the outcome you were hoping for.
If you believe there is new information that has not yet been considered, we remain willing to review it. Our goal is always to ensure that customers are billed accurately and that any genuine concerns are thoroughly investigated.
Kind regards
Fungi Utilities
Fungi Utilities (Pty) Ltd's reply23 Jul 2026, 11:02
Official
Good day Ayesha, Aamina
We're sorry to hear that you remain dissatisfied despite the time spent investigating your concerns.
Your query was escalated to both our Support Manager and our Senior Engineer, who both spent significant time reviewing your account and explaining your consumption in detail. Our investigation did not identify any billing errors or evidence of incorrect charges.
While comparing utility costs with other households may seem reasonable, it is unfortunately not a reliable comparison. Utility consumption varies significantly based on individual usage patterns, appliances, heating methods, occupancy, and personal habits, even between identical units.
During our discussion, we explained the factors contributing to your higher consumption and offered guidance on how to reduce future utility costs. However, we understand that this was not the outcome you were hoping for.
If you believe there is new information that has not yet been considered, we remain willing to review it. Our goal is always to ensure that customers are billed accurately and that any genuine concerns are thoroughly investigated.
Kind regards
Fungi Utilities
AM
Aamina M's updateReviewer Update
23 Jul 2026, 11:13LOL!!!!! OH BUT OF COURSE "MY BILLING IS CORRECT"...PLEASE GO TELL THIS NONSENSE TO ONE OF THE OTHER NEWER TENANTS THAT ARE YET TO EXPERINCE THIS PATHETIC SERVICE! I AM SICK OF HEARING IT FOR THE 100TH TIME!!! I HAVE SPOKEN TO NUMEROUS PEOPLE AND THEY HAVE ALL AGREED THAT YOU GUYS ARE ROBBING THE PEOPLE! JUST LOOK AT ALL THE REVIEWS HERE ALONE!
AND I HAVE SPOKEN TO MANY PEOPLE INSIDE MY COMPLEX AS WELL.
THIS COMPANY HAS ZERO SENSE OF CARE FOR THE PEOPLE!
I AM NOT ASKING YOU, BUT I AM TELLING YOU THAT YOU ARE NOT CHARGING ME CORRECTLY! A SLIGHT DIFFERENCE IN PRICE IS NORMAL, NOT AN AMOUNT OF MORE THAN DOUBLE!
ARE YOU GOING TO COME PAY MY BILL OUT OF YOUR OWN POCKET??? NO, SO YOU ARE NOT FINANCIALLY IMPACTED BY THIS. SO PLEASE DO NOT BS ME!!
AND I HAVE SPOKEN TO MANY PEOPLE INSIDE MY COMPLEX AS WELL.
THIS COMPANY HAS ZERO SENSE OF CARE FOR THE PEOPLE!
I AM NOT ASKING YOU, BUT I AM TELLING YOU THAT YOU ARE NOT CHARGING ME CORRECTLY! A SLIGHT DIFFERENCE IN PRICE IS NORMAL, NOT AN AMOUNT OF MORE THAN DOUBLE!
ARE YOU GOING TO COME PAY MY BILL OUT OF YOUR OWN POCKET??? NO, SO YOU ARE NOT FINANCIALLY IMPACTED BY THIS. SO PLEASE DO NOT BS ME!!
AM
Aamina M's update23 Jul 2026, 11:13
Reviewer Update
LOL!!!!! OH BUT OF COURSE "MY BILLING IS CORRECT"...PLEASE GO TELL THIS NONSENSE TO ONE OF THE OTHER NEWER TENANTS THAT ARE YET TO EXPERINCE THIS PATHETIC SERVICE! I AM SICK OF HEARING IT FOR THE 100TH TIME!!! I HAVE SPOKEN TO NUMEROUS PEOPLE AND THEY HAVE ALL AGREED THAT YOU GUYS ARE ROBBING THE PEOPLE! JUST LOOK AT ALL THE REVIEWS HERE ALONE!
AND I HAVE SPOKEN TO MANY PEOPLE INSIDE MY COMPLEX AS WELL.
THIS COMPANY HAS ZERO SENSE OF CARE FOR THE PEOPLE!
I AM NOT ASKING YOU, BUT I AM TELLING YOU THAT YOU ARE NOT CHARGING ME CORRECTLY! A SLIGHT DIFFERENCE IN PRICE IS NORMAL, NOT AN AMOUNT OF MORE THAN DOUBLE!
ARE YOU GOING TO COME PAY MY BILL OUT OF YOUR OWN POCKET??? NO, SO YOU ARE NOT FINANCIALLY IMPACTED BY THIS. SO PLEASE DO NOT BS ME!!
AND I HAVE SPOKEN TO MANY PEOPLE INSIDE MY COMPLEX AS WELL.
THIS COMPANY HAS ZERO SENSE OF CARE FOR THE PEOPLE!
I AM NOT ASKING YOU, BUT I AM TELLING YOU THAT YOU ARE NOT CHARGING ME CORRECTLY! A SLIGHT DIFFERENCE IN PRICE IS NORMAL, NOT AN AMOUNT OF MORE THAN DOUBLE!
ARE YOU GOING TO COME PAY MY BILL OUT OF YOUR OWN POCKET??? NO, SO YOU ARE NOT FINANCIALLY IMPACTED BY THIS. SO PLEASE DO NOT BS ME!!
AM
Aamina M's updateReviewer Update
23 Jul 2026, 12:26 I AM NOT ASKING YOU, BUT I AM TELLING YOU THAT YOU ARE NOT CHARGING ME INCORRECTLY! A SLIGHT DIFFERENCE IN PRICE IS NORMAL, NOT AN AMOUNT OF MORE THAN DOUBLE!
AM
Aamina M's update23 Jul 2026, 12:26
Reviewer Update
I AM NOT ASKING YOU, BUT I AM TELLING YOU THAT YOU ARE NOT CHARGING ME INCORRECTLY! A SLIGHT DIFFERENCE IN PRICE IS NORMAL, NOT AN AMOUNT OF MORE THAN DOUBLE!
AM
Aamina M's updateReviewer Update
23 Jul 2026, 12:27SORRY, I MEANT THAT YOU ARE CHARGING ME INCORRECTLY, I AM BEYOND ANGRY AT THIS POINT!!
AM
Aamina M's update23 Jul 2026, 12:27
Reviewer Update
SORRY, I MEANT THAT YOU ARE CHARGING ME INCORRECTLY, I AM BEYOND ANGRY AT THIS POINT!!
AM
Aamina M's updateReviewer Update
23 Jul 2026, 12:51OH AND YOU WANT TO TALK ABOUT APPLIANCE USAGE, WE HAVENT USED AN ELECTRIC HEATER IN 2 YEARS, YET ANOTHER TENANT IN MY BLOCK IN THE 2 BEDROOM ALSO 2 PEOPLE LIVING SAID SHE SLEPT WITH IT ON ALL NIGHT ONCE OR TWICE BECAUSE SHE FORGOT TO SWITCH IT OFF, AND GUESS WHAT HER UTILITIES IS, SHE SAID SHE LOADS 3K AND IT USUALLY LASTS THEM ABOUT 2 MONTHS....
I TOLD HER I AM LUCKY IF THAT LASTS ME A MONTH!!!! SO DO NOT COME WITH LIES AND BS ABOUT APPLIANCE USAGE!
I TOLD HER I AM LUCKY IF THAT LASTS ME A MONTH!!!! SO DO NOT COME WITH LIES AND BS ABOUT APPLIANCE USAGE!
AM
Aamina M's update23 Jul 2026, 12:51
Reviewer Update
OH AND YOU WANT TO TALK ABOUT APPLIANCE USAGE, WE HAVENT USED AN ELECTRIC HEATER IN 2 YEARS, YET ANOTHER TENANT IN MY BLOCK IN THE 2 BEDROOM ALSO 2 PEOPLE LIVING SAID SHE SLEPT WITH IT ON ALL NIGHT ONCE OR TWICE BECAUSE SHE FORGOT TO SWITCH IT OFF, AND GUESS WHAT HER UTILITIES IS, SHE SAID SHE LOADS 3K AND IT USUALLY LASTS THEM ABOUT 2 MONTHS....
I TOLD HER I AM LUCKY IF THAT LASTS ME A MONTH!!!! SO DO NOT COME WITH LIES AND BS ABOUT APPLIANCE USAGE!
I TOLD HER I AM LUCKY IF THAT LASTS ME A MONTH!!!! SO DO NOT COME WITH LIES AND BS ABOUT APPLIANCE USAGE!