KS
Kevin S
1 reviews | Active since Jun 2022
15 Feb 2024, 09:59
WORST UTILITIES PROVIDER EVER !!!
This company is the worst utilities provider I have encountered , out Complex Die Howes Towers swapped the tenants over to this provider 3 months ago and it has been CAOUSE ever since - as I speak I have been charged R 500 + for electricity usage in a day - I have complain for 3 weeks now and no one has resolved the issue instead my units electricity was turned off due to my account being on a negative balance which is not my Fault - how the heck can a 2 bedroom unit use R 500 worth of electricity in a single day ??? I am yest to fine the answer hopefully this year when the decision to respond to me is taken .
Helpful (0)
Replies (1)0
Replies (1)
Fungi Utilities (Pty) Ltd's replyOfficial
15 Feb 2024, 13:40Hi Kevin
We are sorry about your experience.
We note that you had raised concerns through the landlord previously, which was directed to us. We requested that each tenant with issues contact us directly with their direct concerns so that we can look into each one case by case. Please confirm if you have logged a ticket (you may provide the ticket number here), and we shall come back to you.
Thank you
We are sorry about your experience.
We note that you had raised concerns through the landlord previously, which was directed to us. We requested that each tenant with issues contact us directly with their direct concerns so that we can look into each one case by case. Please confirm if you have logged a ticket (you may provide the ticket number here), and we shall come back to you.
Thank you
Fungi Utilities (Pty) Ltd's reply15 Feb 2024, 13:40
Official
Hi Kevin
We are sorry about your experience.
We note that you had raised concerns through the landlord previously, which was directed to us. We requested that each tenant with issues contact us directly with their direct concerns so that we can look into each one case by case. Please confirm if you have logged a ticket (you may provide the ticket number here), and we shall come back to you.
Thank you
We are sorry about your experience.
We note that you had raised concerns through the landlord previously, which was directed to us. We requested that each tenant with issues contact us directly with their direct concerns so that we can look into each one case by case. Please confirm if you have logged a ticket (you may provide the ticket number here), and we shall come back to you.
Thank you