GZ
Gugulethu Z

1 reviews | Active since Feb 2024

30 May 2025, 22:17

Utilities Complaint

If I could give a zero, I would. I have been over billed despite my enquiries. The amount of gas they charge is ridiculous despite the fact that you are not at home during the day. I have queried with them but they will send you a list of grids that don’t make sense. I have stayed in a place with gas and electricity and have never have to paid twice the amount i used to pay in my old place. I would advise anyone who’s buying a place or renting never to go to a place where they use 3rd party services rather stick to prepaid. I cannot wait for my lease to end, I love the place that I live in but the utilities are too much. Imagine paying 2k a month when there’s only you and the kids. There body corporates need to take a look at this because they will loose a lot . Fungi is the worse service provider that inflate prices

0
Replies (3)
Fungi Utilities (Pty) Ltd
Fungi Utilities (Pty) Ltd's reply02 Jun 2025, 10:09
Official
 Hi Gugu, 

Please note that feedback regarding case #57289 was provided on 19/05/2025, and we have not yet received a response from your side. 

Kindly advise if you would prefer a call to go through the billing and meter readings with you. 

Kind regards, 
GZ
Gugulethu Z's update08 Jun 2025, 06:41
Reviewer Update
You can call
Fungi Utilities (Pty) Ltd
Fungi Utilities (Pty) Ltd's reply10 Jun 2025, 13:09
Official
Hi Gugu, 

Following the call, we have sent you an email with all the data as discussed.

Please reply to the email should you require further clarification.

Kind Regards