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Neo B
1 reviews | Active since Feb 2020
06 Dec 2021, 09:11
****! Stay far away from Fungi
I am currently planning to move out of my complex because they use Fungi. Fungi is the biggest ****!! You will pay the most abnormal amounts. Thousands of Rands that just don't add up. Never had these issues with Protea Metering.
Helpful (0)
Replies (5)0
Replies (5)
Fungi Utilities (Pty) Ltd's replyOfficial
17 Dec 2021, 08:38Good day Neo
Please note we bill you according to your usage, your meters are directly linked to your unit, therefore we do not apply estimates to your billing. We are able to explain your billing in detail and assist you further, we noticed your highest cost is on your electricity consumption, we have assisted many customers with their personal consumption by providing them tips and going through your usage analysis. Please reach out to us on the correct platform.
Regards
Fungi Utilities
Please note we bill you according to your usage, your meters are directly linked to your unit, therefore we do not apply estimates to your billing. We are able to explain your billing in detail and assist you further, we noticed your highest cost is on your electricity consumption, we have assisted many customers with their personal consumption by providing them tips and going through your usage analysis. Please reach out to us on the correct platform.
Regards
Fungi Utilities
Fungi Utilities (Pty) Ltd's reply17 Dec 2021, 08:38
Official
Good day Neo
Please note we bill you according to your usage, your meters are directly linked to your unit, therefore we do not apply estimates to your billing. We are able to explain your billing in detail and assist you further, we noticed your highest cost is on your electricity consumption, we have assisted many customers with their personal consumption by providing them tips and going through your usage analysis. Please reach out to us on the correct platform.
Regards
Fungi Utilities
Please note we bill you according to your usage, your meters are directly linked to your unit, therefore we do not apply estimates to your billing. We are able to explain your billing in detail and assist you further, we noticed your highest cost is on your electricity consumption, we have assisted many customers with their personal consumption by providing them tips and going through your usage analysis. Please reach out to us on the correct platform.
Regards
Fungi Utilities
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Neo B's updateReviewer Update
17 Dec 2021, 08:45I have reached out on the "correct platform". I have a ticket open as we speak because the agent could not explain the double charges. I was given a reference and advised that they will look into it. ****.
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Neo B's update17 Dec 2021, 08:45
Reviewer Update
I have reached out on the "correct platform". I have a ticket open as we speak because the agent could not explain the double charges. I was given a reference and advised that they will look into it. ****.
Fungi Utilities (Pty) Ltd's replyOfficial
17 Dec 2021, 09:08Good day Neo
All the tickets we have closed refer to reconnection status's and password reset, please provide a ticket number that has not received a response from us, I would like to look into it and provide you with sufficient information, apologies if your query was never attended to, would like to investigate further in this regard. We do not use deceptive schemes or tricks to cheat someone out of something, therefore please refrain from using defamatory words such as ****.
All the tickets we have closed refer to reconnection status's and password reset, please provide a ticket number that has not received a response from us, I would like to look into it and provide you with sufficient information, apologies if your query was never attended to, would like to investigate further in this regard. We do not use deceptive schemes or tricks to cheat someone out of something, therefore please refrain from using defamatory words such as ****.
Fungi Utilities (Pty) Ltd's reply17 Dec 2021, 09:08
Official
Good day Neo
All the tickets we have closed refer to reconnection status's and password reset, please provide a ticket number that has not received a response from us, I would like to look into it and provide you with sufficient information, apologies if your query was never attended to, would like to investigate further in this regard. We do not use deceptive schemes or tricks to cheat someone out of something, therefore please refrain from using defamatory words such as ****.
All the tickets we have closed refer to reconnection status's and password reset, please provide a ticket number that has not received a response from us, I would like to look into it and provide you with sufficient information, apologies if your query was never attended to, would like to investigate further in this regard. We do not use deceptive schemes or tricks to cheat someone out of something, therefore please refrain from using defamatory words such as ****.
NB
Neo B's updateReviewer Update
17 Dec 2021, 09:16You can't find a ticket I logged 2 days ago? Funny. Ask Gavin.
NB
Neo B's update17 Dec 2021, 09:16
Reviewer Update
You can't find a ticket I logged 2 days ago? Funny. Ask Gavin.
Fungi Utilities (Pty) Ltd's replyOfficial
17 Dec 2021, 09:41Thank you Neo, will look into this immediately, should they be any anomalies on your account, please note I will ensure they are resolved urgently.
Fungi Utilities (Pty) Ltd's reply17 Dec 2021, 09:41
Official
Thank you Neo, will look into this immediately, should they be any anomalies on your account, please note I will ensure they are resolved urgently.