1 reviews | Active since Feb 2017
R2500 Electricity Charge for 16 DAYS!!! DAYLIGHT *******
I am residing in one of the complexes in which FUNGI is the service provider for, and let me tell you that I am appalled at the rates I pay here. from the 1st of June 2024, to date, the 16th June 2024, my electricity Bill is R2579,44.
From my calculations they Charge R2,77 per KW, which means they are saying to me, that I have used 931KW in the last 16 days, which equates to 58KW in a day. Which is absurd as we are a household of 2 people, that are in office 5 days a week and hardly home on weekends as well.
The average household in South Africa utilises roughly between 15-25KW in a day. Yet here we are, being charged for double or triple the average consumption.
Every time I call FUNGI, their excuse and explanation is that, the meter is reading accurately, I guess because it doesn't affect their pockets, they do not care. Their other excuse is that it is Winter and if you use electric blankets and heaters then it takes a lot of electricity, firstly, I do not own an electric blanket, secondly, heaters could not possible pull 45KW in a day because we also barely use the heater.
After my last call with Fungi in the week of the 10th of June, they told us NOT to use the heaters at all to monitor the electricity usage, so we have now been sleeping in the cold without any heaters on, and my electricity for this week alone was R1000. THIS IS DAYLIGHT *******!!
They are using all the excuses under sun to hide the fact that they are robbing people. I have spoken to people in my building and they are all not happy with FUNGI.
This will definitely be escalated further....
From reading all the responses to the complaints on hello Peter it is very clear that FUNGI does not care about its customers and only about making money. CHANGE IS NEEDED AND CHANGE WILL HAPPEN.
NEVER IN MY LIFE HAVE I PAID THIS MUCH FOR ELECTRICITY ON A PREPAID SERVICE.
