AM
Anele M

1 reviews | Active since Feb 2026

24 Feb 2026, 11:23

Overcharging

Over charged and when I raised a complaint about how my charges have increased I was sent an email on “how to read” the deductions as if I haven’t been using the system for 2 years. 500 gets used up in 4 days. people who are paying directly with no middle man are paying way less

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Replies (1)
Fungi Utilities (Pty) Ltd
Fungi Utilities (Pty) Ltd's reply24 Feb 2026, 11:57
Official
 Hi Anele,

Thank you for your feedback.

The utilities billed on the Fungi Portal include two municipal fixed fees, which together amount to R877.23 monthly, and daily prorated consumption charges. We understand your concerns regarding the usage and charges, and a more detailed response addressing your query will be sent shortly via ticket 71198.

Kind regards,
Fungi Utilities