Lungile Ndlovu is unprofessional and rude

Good day Sihle,

Thank you for your message, and apologies for the delayed response.

Please note that you had an active ticket (66370), and Lungile was already assisting you on that thread. However, multiple new tickets were created (66378, 66380, 66412), and Lungile responded to those as well, referring you back to the original ticket 66370. We are unable to manage multiple tickets for the same query, as it affects response tracking and resolution time. We understand that you may not have seen the earlier responses, but I can see that you have now managed to reply to her.

Should you have any further queries or need to raise any concerns, please contact us on *** or email ***.

Kind regards