Inadequate all round!

This is a PSA to say stay away from residential complexes who partner with Fungi Utilities for utility management. Fungi’s processes are absolutely inefficient and expensive costing consumers bucket loads of money monthly to keep the electricity, gas and water on. I live in an M&T development, have a two bedroom apartment occupied by 3 people and I pay upward of 5k monthly for my utilities. On top of the ridiculous price, Fungi’s technology and systems are so inadequate that they have to do manual readings from time to time and once those readings are done my account, no matter how much I have in there, goes into a negative balance and then they threaten to disconnect my utilities. This usually happens mid month after all my expenses have been budgeted and paid for meaning I literally have to find money to keep my utilities on because of their backward and outdated processes. They are also pathetic at query resolution with long wait times, back and forth and poor outcomes that don’t address your original problem.

Fungi, please don’t bother responding to this complaint because nothing you say or do will change my mind. My only solution at this point is to find a different place to live!