FT
Fikile T
1 reviews | Active since Aug 2015
27 Jul 2021, 09:30
I hate Fungi Utilities
I hate Fungi utilities and their many charges and fees. I feel like we are their ***s and they are milking us of every bit of our hard worked money. Nothing about the usage and billing makes sense. I am ready to sell my property because clearly I cannot afford the utilities.
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Fungi Utilities (Pty) Ltd's replyOfficial
27 Jul 2021, 11:08Good day Fikile
We recently provided feedback regarding the annual municipality tariff increases for your property. We are aware that increase in rates are not favourable and not always well received by customers. Please note Fungi Utilities applies water and electricity rates according to the municipality stipulated and gazetted tariffs, which we communicate annually to provide the transparency that you require.
We are committed to ensuring our customers are well informed and understand applicable information that impact them. One of our agent's will be in continue to be in contact with you to share additional information that you may require to understand further.
Thank you
Fungi Utilities Customer Care
We recently provided feedback regarding the annual municipality tariff increases for your property. We are aware that increase in rates are not favourable and not always well received by customers. Please note Fungi Utilities applies water and electricity rates according to the municipality stipulated and gazetted tariffs, which we communicate annually to provide the transparency that you require.
We are committed to ensuring our customers are well informed and understand applicable information that impact them. One of our agent's will be in continue to be in contact with you to share additional information that you may require to understand further.
Thank you
Fungi Utilities Customer Care
Fungi Utilities (Pty) Ltd's reply27 Jul 2021, 11:08
Official
Good day Fikile
We recently provided feedback regarding the annual municipality tariff increases for your property. We are aware that increase in rates are not favourable and not always well received by customers. Please note Fungi Utilities applies water and electricity rates according to the municipality stipulated and gazetted tariffs, which we communicate annually to provide the transparency that you require.
We are committed to ensuring our customers are well informed and understand applicable information that impact them. One of our agent's will be in continue to be in contact with you to share additional information that you may require to understand further.
Thank you
Fungi Utilities Customer Care
We recently provided feedback regarding the annual municipality tariff increases for your property. We are aware that increase in rates are not favourable and not always well received by customers. Please note Fungi Utilities applies water and electricity rates according to the municipality stipulated and gazetted tariffs, which we communicate annually to provide the transparency that you require.
We are committed to ensuring our customers are well informed and understand applicable information that impact them. One of our agent's will be in continue to be in contact with you to share additional information that you may require to understand further.
Thank you
Fungi Utilities Customer Care