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francoislr F
1 reviews | Active since Jul 2017
16 Dec 2021, 13:14
Extreme fees for no service
They charge you over R400 fees for no service. We are forced to use Fungi at our estate and I have made multiple attempts to understand these fees with absolutely no response. ZERO service + Ridiculous fees
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Replies (2)
Fungi Utilities (Pty) Ltd's replyOfficial
17 Dec 2021, 08:31Good day Francois
Kindly email us your property address so we can investigate whether we have never assisted you. We also want to understand which fees are over R400 you are referring to, for further understanding of your billing which includes municipality tariffs, please also refer to your customer portal and select frequently asked questions.
Regards
Fungi Utilities
Kindly email us your property address so we can investigate whether we have never assisted you. We also want to understand which fees are over R400 you are referring to, for further understanding of your billing which includes municipality tariffs, please also refer to your customer portal and select frequently asked questions.
Regards
Fungi Utilities
Fungi Utilities (Pty) Ltd's reply17 Dec 2021, 08:31
Official
Good day Francois
Kindly email us your property address so we can investigate whether we have never assisted you. We also want to understand which fees are over R400 you are referring to, for further understanding of your billing which includes municipality tariffs, please also refer to your customer portal and select frequently asked questions.
Regards
Fungi Utilities
Kindly email us your property address so we can investigate whether we have never assisted you. We also want to understand which fees are over R400 you are referring to, for further understanding of your billing which includes municipality tariffs, please also refer to your customer portal and select frequently asked questions.
Regards
Fungi Utilities
Fungi Utilities (Pty) Ltd's replyOfficial
11 Jan 2022, 16:08Good day Francois
We charge a market-related management fee as a service provider to the estate you reside in, are you referring to municipality fees or other, please do not hesitate to contact us to look into the fees you are referring for further clarity, thank you.
Regards
Fungi Utilities Team
We charge a market-related management fee as a service provider to the estate you reside in, are you referring to municipality fees or other, please do not hesitate to contact us to look into the fees you are referring for further clarity, thank you.
Regards
Fungi Utilities Team
Fungi Utilities (Pty) Ltd's reply11 Jan 2022, 16:08
Official
Good day Francois
We charge a market-related management fee as a service provider to the estate you reside in, are you referring to municipality fees or other, please do not hesitate to contact us to look into the fees you are referring for further clarity, thank you.
Regards
Fungi Utilities Team
We charge a market-related management fee as a service provider to the estate you reside in, are you referring to municipality fees or other, please do not hesitate to contact us to look into the fees you are referring for further clarity, thank you.
Regards
Fungi Utilities Team