RC
Rose C

1 reviews | Active since Aug 2013

10 Feb 2021, 11:58

Shopping inconvience

N1 City use to be the nicest Fruit and Veg now days the staff are not helpful and they couldn't careless if you ask for pricing they disappear to the back apparently to go get someone who never appears and neither do they. Fruit stays good for about 2 days if lucky and then you thrown it away which is a waste. Cashiers look at you when you tell them the correct price, which I assume they should have at the till all the prices, then you wait for someone to go check and come back and tell the cashier the exact price you told her in the first place wasting time and making the customer wait. No manager is ever available if you have a complaint again you wait till you can't wait anymore and then just give up. Hopeless lot. Staff need to be retrained on customer service. Also how about putting actual prices on the fruit and veg then the customer won't have to guess or look for a staff member who just says sorry not my department. I would rather drive to Parkland Fruit and Veg just to shop in a friendly and helpful environment.

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Replies (1)
Fruit And Veg City
Fruit And Veg City's reply01 Jul 2021, 11:55
Official
Hi Rose,

Thank you for bringing this matter to our attention. Please head on to the Food *****’s Market website where you can raise your concerns to us via email.
https://food*****smarket.co.za/contact/  so we can attend to this matter ASAP.  Thanks – The FLM Team