Fruit and veg city Roeland street

I went to get a friend a few donuts for his birthday, the staff member attending to me was stroppie, and I contacted customer care, which they rep**** to me. Said they were so sorry about my experience. That's the last I heard from customer care. I'm not in the business industry like fruit and veg, but common sense says follow up. I won't be going there again, voting with my wallet to go elsewhere.