PN
Paula N

1 reviews | Active since Sept 2010

05 Jan 2025, 16:33

Zero service and no feedback, your support requests means nothing to them!

I cannot even give 1 star as there is no service at all since 31 December, no feedback from Frogfoot or AXXESS the reseller of Frogfoot, they just ignore you, You have to search the internet yourself to find out what is happening with the service you paid for a month in advance, even then the reporting is very vague! STAY AWAY FROM THESE Two companies.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply05 Jan 2025, 16:59
Official
Good day, Paula. 
Thank you for your inquiry. 
Kindly note that we have escalated your inquiry. 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
Please take note that we will not reply on Hellopeter. 
Kind Regards, 
Frogfoot.