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Nicolaas N
1 reviews | Active since Aug 2021
27 Nov 2021, 10:05
Worts fibre infrastructure provider
After numerous call and incident tickets being raised still today the faulty equipment has not been replaced or an attempt made to confirm a repair date, no service for 9 days. Worst fibre infrastructure provider
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Replies (2)
Frogfoot Fibre's replyOfficial
27 Nov 2021, 13:35Good day, Nicolaas van Noordwyk
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply27 Nov 2021, 13:35
Official
Good day, Nicolaas van Noordwyk
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
NN
Nicolaas N's updateReviewer Update
29 Nov 2021, 12:28you can investigate until you blue in your faces, the facts will not change it was clearly recorded in the incident of Wed, 27 Nov that FrogFoot FF #*** equipment is faulty, and its already midday on 29 Nov with no effort whatsoever to restore the service
NN
Nicolaas N's update29 Nov 2021, 12:28
Reviewer Update
you can investigate until you blue in your faces, the facts will not change it was clearly recorded in the incident of Wed, 27 Nov that FrogFoot FF #*** equipment is faulty, and its already midday on 29 Nov with no effort whatsoever to restore the service