MM
Marco M
1 reviews | Active since Oct 2017
06 Nov 2021, 12:35
Worst service imaginable
Been more than a week now and my fibre in AirBnB unit is not being attended to. You can't get hold of frogfoot and they make empty promises. A technician was supposed to come over a week ago already In the meantime I am losing rental income and frogfoot expect me to pay for service? This is ridiculous
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Frogfoot Fibre's replyOfficial
06 Nov 2021, 13:19Good day Marco M,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply06 Nov 2021, 13:19
Official
Good day Marco M,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Frogfoot