RM
Robyn M
1 reviews | Active since Dec 2023
01 Mar 2024, 11:25
Worst Service Ever!
The worst experience ever! After 6 weeks after first enquiry and after a month of installation, still I am not connected to the internet! Frogfoot does not value their customers and is not interested in sales as I have done everything possible to request assistance to get connected and escalate, nothing works! I will not recommend their service to anyone!
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Replies (1)
Frogfoot Fibre's replyOfficial
01 Mar 2024, 12:01 Hi, Robyn.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply01 Mar 2024, 12:01
Official
Hi, Robyn.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot