WORST SERVICE EVER, even worse than Cell C

Ongoing issue for 3 months, fibre switches off for minimum 2 hours at a time almost daily. Technicians have been here three times already and it's not resolved. Every time we open a ticket, then we call to follow up and are then told that the ticket was closed. Today again, we logged a ticket yesterday because the outage happened twice, got a call today where I voiced my frustration to the lady from the maintenance department, half an hour after the call we had another outage that is still ongoing. I called Vox and they then advised me that Frogfoot had closed the ticket right after they spoke to me and now they have to escalate again. Our whole complex is at the point where we want to boycott Frogfoot because they're just not doing anything about this!!!!!!