RB
Rentia B

1 reviews | Active since Mar 2025

31 Mar 2025, 21:22

Worst line to use. Stay away.

We've had the worst experience with frogfoot and the sub contracted company(Mars) that did the installation of the fibre line. On the day of the installation the guy in charge walked with his measuring wheel and said the distance he measured showed 40 meters and we should pay a fee but if we pay cash it will be a discount price. The current fibre company that installed our previous internet never charged us a fee cause it was under the 30 meters stated. Now somewhere someone is mot being truthful. I measured the distance myself and its 25 meters. After a talk with the guy in charge they did the installation and said the line would be activated in 30min and we would receive a sms. It's been 3 days since the installation and our line has been suspended. I cant say who is worse Frogfoot or Axxess.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply01 Apr 2025, 07:11
Official
Hi Rentia.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot