IM
Izelle M
1 reviews | Active since Jan 2018
04 Sept 2024, 11:58
Worst instalation service ever!
It has been 3 days now that we have had to explain the same over and over again: you need to send a technician to our property to install the necessary equipment-you cannot activate from wherever you are!! Do these consultants not understand english?Do they not know how to make notes on the system?How do we get a technician out ????
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Frogfoot Fibre's replyOfficial
04 Sept 2024, 12:10Hi, Izelle. Thank you for your inquiry.Kindly note that we have escalated your inquiry.We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.Please take note that we will not reply on Hellopeter.Kind Regards, Frogfoot
Frogfoot Fibre's reply04 Sept 2024, 12:10
Official
Hi, Izelle. Thank you for your inquiry.Kindly note that we have escalated your inquiry.We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.Please take note that we will not reply on Hellopeter.Kind Regards, Frogfoot