ES
Elzet S

1 reviews | Active since Dec 2024

26 Aug 2025, 20:28

WORST CUSTOMER SERVICE EVER, WORST SERVICE PROVIDER

WORST customer service ever. Will never like in never recommend them to anyone,will rather get them to go to someone else. Not even to talk about the manager. First got all ****y with me. Didnt give me time to talk,then i lost my cool and manager put phone down in my ear!!! Told her will go to lawyers - her answer ... Then go. Not trying to help her customer.

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Replies (2)
Frogfoot Fibre
Frogfoot Fibre's reply27 Aug 2025, 07:53
Official
 
Hi, Elzet Schoeman.  
Thank you for your inquiry. 
Kindly note that we have escalated your inquiry. 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
Please take note that we will not reply on Hellopeter. 
Kind Regards, 
Frogfoot 
Frogfoot Fibre
Frogfoot Fibre's reply27 Aug 2025, 12:22
Official
Hi,  Elzet.  
Thank you for your inquiry. 
Kindly note that we have escalated your inquiry. 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
Please take note that we will not reply on Hellopeter. 
Kind Regards, 
Frogfoot