XY
X Y
1 reviews | Active since Aug 2019
09 Aug 2019, 16:02
Worst company - do not install fibre with this company
I had fibre installed at my home only to be told that the company who installed fibre in the area (Frog Foot) did not incorrectly which means Frogfoot has to correct the matter. I was first told this would happen within 48 hours. After 48 hours I contact again only to be told that Frog foot would contact me within 5 business days :-D at which point they would arrange a date and time :-D. I also have to take off work again :-D.
Helpful (0)
Replies (2)0
Replies (2)
Frogfoot Fibre's replyOfficial
13 Aug 2019, 12:40Good day, we apologise for the inconveniences caused. Can you please email us more information or contact us on *** so that we can assist and advise.
Frogfoot Fibre's reply13 Aug 2019, 12:40
Official
Good day, we apologise for the inconveniences caused. Can you please email us more information or contact us on *** so that we can assist and advise.
XY
X Y's updateReviewer Update
13 Aug 2019, 14:15I have been emailing Frogfoot for weeks - zero response. I emailed again today - no response. The email you provided was blanked out btw. Afrihost escalated a matter to you about a line that needs to be spliced and provisioned - all you have to do is check your records.
XY
X Y's update13 Aug 2019, 14:15
Reviewer Update
I have been emailing Frogfoot for weeks - zero response. I emailed again today - no response. The email you provided was blanked out btw. Afrihost escalated a matter to you about a line that needs to be spliced and provisioned - all you have to do is check your records.