PE
Pieter E
1 reviews | Active since Sept 2017
02 May 2023, 11:37
WebAfrica and Frogfoot - horrible service
The absolute worst service. We placed an order a month ago for a fibre installation and no response from either parties. I have asked for a manager to provide feedback but the agents wont allow me to speak to a manager. I dont get any updates from them on when the installation will be done. I will be cancelling my service.
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Frogfoot Fibre's replyOfficial
02 May 2023, 11:39Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply02 May 2023, 11:39
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot