KJ
Kirsten J

1 reviews | Active since Dec 2016

08 Aug 2018, 07:26

Water pipes continuously being damaged by contractor

Wonder what type of contractors are employed and are used when installing the fibre in a suburb. This occurrance has happened in Langenhoven Park, Bloemfontein. For the 4th day, when returning home from work, there is NO WATER!!! No public notification was issued to anyone in the area, just the signage of the company (hence how I know who is installing the fibre). How can there be no water during the day and the best of all is, continuously hitting water pipes and junctions. Then the residence think that it is the Municipality, but whom actually provided these *********** contractors with maps, indicating where the water pipes and layout is! Come on... Then when asked how did this happen "The shovel slipped" Seriously, do you think that we are all dumbwitts?!? NO, because picks are being used and the correct methods are not being done... You inconvenience households and the residence of the area and again with NO notifications of what is going on. Shocking service, *********** contractors and also who have no people s****s at all.

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Replies (2)
Frogfoot Fibre
Frogfoot Fibre's reply08 Aug 2018, 08:30
Official

Good day

We apologise for the inconveniences caused. The team are supp**** with plans from the city and these can differ from the actual layout on site. The teams are trying to resolve any water outages as quickly as possible.

Regards
The Frogfoot FTTH Team

KJ
Kirsten J's update08 Aug 2018, 08:38
Reviewer Update
I'm sure you will apologise for the inconvenience, as YOU are not the one being inconvenienced... Please don't come with excuses for the team and people doing the job. These layout plans are correct, I fortunately have the privilege of working with such individuals who drew up the plans. I have an idea... STOP hitting the pipes, get the job done, so that these people can leave and stop digging up the pavements and being a nuisance. Yes, I am upset and if today again I come home and no water, I will demand it to be fixed then and there, as my basic human right is being violated...