Vox-Frogfoot: a useless partnership in telecommunications

Hellopeter sorted my problem, but my neighbour who also signed with Frogfoot-Vox on 21 July is STILL not connected. He still has not the installation from Frogfoot after numerous calls & promises, but no action. This person lives @ #53 Evergreen Lifestyle Village Muizenberg & is sight impaired, so I am taking up his cause. If Box does not want the contract, could someone please tell Mr Oliver Trevor through me ***) so that he can move on once he is due that the contract shall not be binding. Maybe it is significant that the technical person who finally helped me had left Vox : he was not prepared to explain his reasons. No-one is contactable, so Mr Trevor still has no internet at his home at the end of September ! (Since July)