1 reviews | Active since Jun 2020
#VODACOM SUCKS # FROG FOOT SUCKS
I would like to share my experience about Vodacom and frogfoot fibre . We have been off since Wednesday evening i logged the call at thursday at 08:30 which they adivice a ticket has been logged and and frogfoot will get in touch and on same note on thursday as well i was informed the line i was on expired and needed a upgrade as well from the sales the department of Vodacom and i did the upgrade more expensive than my current line and i was promised with the next 24 months a free 40 gig dundle for free with this contract and no delivery of the 40 gig dundle as well as frog foot showing up this the response from Vodacom on Friday the 16the february Vodacom: Feedback | SR*** :
Hi there, this is Thando from Vodacom fibre support. We have received feedback from Frogfoot and they advise that you will be contacted tomorrow to setup and appointment to come assist you.
Kind regards Vodacom Fibre Support NoReply(2-10UHDWBF).
Now i just called Vodacom and response but nobody of frogfoot is working ! Highly dissapointed . Now my daughter can even do her project for school that counts for the term report I wonder who is going to help with the research of the project of no internet !
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
