TM
Thabo M

1 reviews | Active since Feb 2022

03 May 2023, 19:01

VODACOM +FROGFOOT Fibre are very bad. poor services and lies!!!!!!

I am still without Internet because you failed just to do what is right, its been a month waiting for FrogFoot to assist me with Internet. I will never recommend anyone to consider FrogFoot for their fibre, I have a reference (FRG***) with a ticket that is been ignored. Vodacom and FrogFoot are a bad combination for your Internet...they make excuses when they are supposed to render services that we pay monthly for...poor poor poor and poor services. I used Vuma Tel and believe me I never encountered this mediocrity and this tendency of taking us for granted. all they want is money and that is their priority. I WILL NEVER RECOMMEND VODACOM +FROGFOOT to anyone.

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Replies (3)
Frogfoot Fibre
Frogfoot Fibre's reply03 May 2023, 19:17
Official
 Good day, 
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot 
TM
Thabo M's update04 May 2023, 19:13
Reviewer Update
Ilhaam Davids has rescued me from all the lies I was told by Vodacom Consultants, she responded to my problem in just few minutes and today as we speak, I have unlimited Internet in my Home, this is what makes a good client happy. Thank you again Ilhaam Davids...the world needs people like you and life will be simplified....Thank you again and again!!!!!!!!!!!!!!!!!!!!!!
TM
Thabo M's update06 May 2023, 19:05
Reviewer Update
Thank you again FrogFoot Fibre for having people like Ilhaam Davids....I am enjoying unlimited Internet connection and big ups to FrogFoot Fibre, you are the best!!!!!!!!!!