AvdM
Arné van der Merwe

1 reviews | Active since Aug 2016

05 Nov 2021, 14:30

Very unhappy customer

Been waiting for my activation longer than the 5 business days as promised and I've been very patient but I'm wasting your time and my time escalating and following up.

Evertime I call the line gets cut or nobody picks up, I get rhough to someone and then nothing happens.

Please just activate my fibre, please, I beg you

0
Replies (2)
Frogfoot Fibre
Frogfoot Fibre's reply05 Nov 2021, 14:49
Official
Good day, Arne

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.

Please take note that we will not reply on Hellopeter.

Kind Regards, 

Frogfoot

 

AvdM
Arné van der Merwe's update05 Nov 2021, 16:33
Reviewer Update
Hi, any news?