BF
Bianka F
1 reviews | Active since Jul 2023
16 Jul 2023, 07:14
VERY POUR CUSTOMER SERVICE AND LACK OF RESOLVING AN AREA OUTAGE
We are without internet since yesterday 12:00. Till to date we have not received an update nor an ETA to confirm when we will be back online. We need to get our work done and Frogfoot just don't care to provide feedback.
Their customer service is absolutely non existence.
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Frogfoot Fibre's replyOfficial
16 Jul 2023, 08:11 Good Morning, Bianca.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply16 Jul 2023, 08:11
Official
Good Morning, Bianca.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot