JG
Johannes G
1 reviews | Active since Jan 2019
11 Dec 2021, 20:45
Useless Frogfoot
After a week of waiting for a update on my fibre installation I get a call from Frogfoot at 20:30 on a Saturday night telling me they have no new information and the they put the phone down in my ear.
Unbelievable poor service
Helpful (0)
Replies (2)0
Replies (2)
Frogfoot Fibre's replyOfficial
11 Dec 2021, 21:04Good day, Johannes
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply11 Dec 2021, 21:04
Official
Good day, Johannes
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
JG
Johannes G's updateReviewer Update
13 Dec 2021, 08:35ok so no communication from Frogfoot.
phoned this morning only to find out my installation can only be done on the 14th of January 2022.
This is utter bull****
after Frogfoot employees **** to me numerous times now they can only assist me in January more than a month later.
PEOPLE DO NOT USE FROGFOOT FIND SOMEONE ELSE TO ASSIST
THEY ARE LYING USELESS ASSHOLES
phoned this morning only to find out my installation can only be done on the 14th of January 2022.
This is utter bull****
after Frogfoot employees **** to me numerous times now they can only assist me in January more than a month later.
PEOPLE DO NOT USE FROGFOOT FIND SOMEONE ELSE TO ASSIST
THEY ARE LYING USELESS ASSHOLES
JG
Johannes G's update13 Dec 2021, 08:35
Reviewer Update
ok so no communication from Frogfoot.
phoned this morning only to find out my installation can only be done on the 14th of January 2022.
This is utter bull****
after Frogfoot employees **** to me numerous times now they can only assist me in January more than a month later.
PEOPLE DO NOT USE FROGFOOT FIND SOMEONE ELSE TO ASSIST
THEY ARE LYING USELESS ASSHOLES
phoned this morning only to find out my installation can only be done on the 14th of January 2022.
This is utter bull****
after Frogfoot employees **** to me numerous times now they can only assist me in January more than a month later.
PEOPLE DO NOT USE FROGFOOT FIND SOMEONE ELSE TO ASSIST
THEY ARE LYING USELESS ASSHOLES